Shipping & Returns

### Shipping Policy

All orders are handcrafted and processed within **1–3 business days**.

Once shipped, you’ll receive a confirmation email with tracking information. Delivery times vary based on location, but most orders arrive within 3–5 business days.

**Shipping Rates**
• Flat rate: $4.99 for orders under $50  
• Free shipping on orders $50+ (United States only)

At this time, we currently ship within the U.S. only.

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### Returns Policy

We want you to love your Wickless Co. experience. If you’re not satisfied with your order, we accept returns of **unused, unopened** wax melts within **14 days of delivery**.

To start a return, please contact us at **hello@wicklessco.com** with your order number and reason for return.

Please note:
• Returned items must be in original packaging.  
• Shipping fees are non-refundable.  
• Customers are responsible for return shipping costs unless the item arrives damaged or defective.

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### Exchanges & Damages

If your order arrives damaged or defective, please email us within **7 days of delivery** at **hello@wicklessco.com** with photos of the item and packaging. We’ll replace or refund your order as quickly as possible.

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Wickless Co.  
Handcrafted in California  
Fragrance, Reimagined.